Yup. You read that right. My doctor wanted to give me an injection today because of my cancer treatments, and my health insurance company said no. It will work out okay, but it is an unnecessary delay on something I need.
Let me rewind a bit. First off, I am lucky to have health insurance even with all of the issues the come up. Second, I am lucky that I still have options and access to cancer care with all of the issues that come up. That, however, does not mean I should not point out issues and problems that come up.
Anyway, today was the day to get blood work, a doctor's visit and then the pills to start my next round of cancer treatment.
It takes awhile to get to Yale. Today with traffic it was over 2 hours to get there. Which is a pain. But I can get treatment, so ultimately I deal with it, more so because I like the doctor and the rest of the staff where I go 3 out of every 4 weeks (one week off.) They make it worthwhile. Every time I am concerned/bummed/ticked about the travel and other things related to Yale, when I get there and start speaking with everyone, it becomes okay.
Once there, things started well. On prior visits I told a nurse, who often is the one drawing my bloods, about how my wife gave me Super Hero bandages when I had my chemotherapy pump disconnected on the first two types of chemo - FOLFOX and FOLFORI
Today she had a box of Super Hero band-aids. She gets 1,000,000 stars on Yelp - not only for this, but she laughs at my jokes. Regardless of whether they are really funny. She deserves a raise and hazard pay. She also mentioned that other patients are having fun with these. A smile or fun during these things is always great.
Then we waited a bit for results to come in. I went through the standard questions - did my medications change? Any recent falls? How are my bowel movements? Of course that just causes me to make some joke. Sorry. Just can't help it. One day I will grow up. I promise. Maybe.
I kept on checking the patient portal to see if the blood work results were posted. Finally they were posted and I looked at them as the doctor walked in. I am guessing he probably saw them moments before. I looked at him and said "No chemo for me this week." He replied, "You saw your blood work." Yes. I am getting good at some of these things.
My blood counts, including my White Blood Cell count and absolute neutrophil count (ANC), were really low. Like wear a mask as a precaution low. He also said I should get an injection of Neupogen today and over the next couple of days to increase my blood counts. So I went back upstairs to get my injection and my port access removed. Figured I would rest a bit, not train today, and would be well on my way to getting blood counts up and would resume treatment next week.
Then someone came out and said there would be no injection. Insurance said no injection. Unreal. They refused to pay for an injection. Even better, they said they would approve 3 injections. But not one today at the doctor's office. They called and said they will try to have the injections to me by tomorrow or maybe the day after. So in other words, these are drugs I need and they acknowledge it by approving the treatment. But instead of me being able to get treated today, it will happen sometime in the next couple of days. My wife will be administering the injections.
Thankfully, I am healthy (other than the cancer thing and some side effects from chemo) and I should be okay by next week even with the delay in starting the injections, whether tomorrow or the next day, but there is absolutely no reason I should not have started treatment today. At this point it is past infuriating, it is kind of expected. But what happened today should never be allowed to happen to any patient.